We’ve introduced the ability for users to attach images when sending review requests, enhancing personalization and engagement—especially for field service teams who wish to share real, job-specific visuals.
What’s New
Manual Image Uploads:
Users can now manually attach images when sending review requests. This enables them to include relevant visuals such as before-and-after job photos or service snapshots to add authenticity and context.
Supported Channels:
- SMS
Note: Image attachment support in Mobile App (iOS & Android) is Coming soon
Why This Matters
Previously, review requests supported only one static image (usually a logo) via MMS. With this update, users can now dynamically upload and send images at the time of the request—no longer limited to pre-set branding assets.
This enhancement allows businesses to:
- Personalize outreach with real-time, contextual visuals
- Increase engagement and customer trust
- Drive higher review response rates, particularly in industries like home services, maintenance, and beauty care
Here are Few Snippets of the Product:
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